Helpful Information

No, the Innovation Office does give practical answers to questions about regulations and supervision, but no advice.

Some services require your personal data. We use this data exclusively for the purpose for which it is intended. We never offer you information or services without your permission. We do not make your personal data available to third parties, unless this is required by law. For example, the data can be used for investigation, if someone commits criminal acts or makes criminal statements.

No, the Innovation Office aims to help market parties quickly and to provide answers to questions. The communication is therefore informal. For formal positions, we can refer you to the formal channels for institutions already under supervision, our market access department and/or your current supervisor.

No, the services of the Innovation Office are without any cost

You can contact the Innovation Office here!

No, anyone, regulated or not regulated firms and entrepreneurs can use the services of the Innovation Office.

No, the Innovation Office assists in offering practical guidance but we do not test innovative products or services.

• Information and answers to your questions 
• Individual meetings 
• Guidance 
• Assistance in the process to obtain a license, registry, or exemption
• Assist you online and interactively in exploring the type of license you may need

We analyse your business model and advise you on how it may fit into the existing regulatory framework. We explain and clarify questions on specific laws, regulations and policies you may have. We accompany you in connecting with the appropriate regulatory department within the CBCS to obtain your license, exemption or registry if required.

No, we do not share information from and about a specific requesting party. We may communicate about the interpretation of legislation and regulations. We can update this based on experiences in the Innovation Office. When we publish information on an aggregated basis about the number and type of questions received via the Innovation Office, this information can never be traced back to a specific question, institution or person.